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    Training
    Home > Corporate Travel > Service > Experience > Training
    Experience

    Training
    The topics below are just some of our training capabilities. Sub-topics represent in-depth coverage of the subject, and may be combined and customized dependent on the situation. We use visual presentations to enhance our training experience, and have found tha 3 hours is the maximum suggested time frame for any single training session.
    Available topics are:

    Introductions to MontroseTravel.com
    and Service Overview    		 Travel 101
    - Contact Information and Hours of Operation
    - Reservation Process
    - Call / Fax / E-Mail / Online
    - Personalized Sevice
    - 24-hour Reservation Center
    - Flight Insurance
    - Automated Quality Control System
    - Unused Electronic Ticket Tracker
    - 2004 Hotel Directoty
    - Wireless Service
    - Online Itinerary
    - MontroseTravel.com
    - CorpConnect Portals    		 Airlines
    - Advance Purchase
    - Saturday Night Stays
    - Flexibility
    - Consolidators
    - Airline Contracts
    - Airline Programs
    - New airline void policy
    - Changes/Exchanges    		 Car Rentals
    - Rates
    - Clubs
    - Insurance
    - Fuel

    Hotels
    - No shows
    - Parking
    - Dining

    Travelport Online Booking Engine

    - Traveler Profile Maintenance
    - Booking environment, menus and links
    - Basic airfare searches
    - Complicated airfare searches
    - Web fare purchases
    - Reserving a car and/or hotel
    - Policy and preferred vendor designations and    restrictions
    - Booking on behalf of another traveler (travel    coordination function)    		 iBank Travel Management Reports
    (recommended for travel managers only)

    - Available reports
    - Online interface
    - Excel downloads
    - Summary reports
    - Detail reports
    - Unused E-Ticket Tracker

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    		 Click to Verify
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    CST# California: 1018299-10; Iowa: 763; Nevada: 2003-0393; Washington: 602-341-432
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