Shipping
Restrictions
Most products at MontroseTravel.com can be shipped to all 50 states, as well
as APO and FPO addresses and Puerto Rico. However, there are a few restrictions:
- We cannot ship internationally,
nor do we ship to U.S. Protectorates, Guam or the U.S. Virgin Islands.
- APO/FPO orders are shipped via standard delivery only.
Standard Shipping
Rates
The easiest way to calculate
your shippings costs is to let us do it for you. Simply add all your items to
your shopping cart, then continue to checkout. You will come to a Review page,
with shipping costs listed in the upper right-hand corner. After reviewing this
page, you can then submit your order.
Shipping and handling charges
are based on which delivery option you choose, the weight of the item(s) you
choose and your shipping preferences. Please note that some items have a flat
shipping fee. Most items are received within 14 to 21 days. Please contact us directly
at: (800) 590-3624 if you must receive your order in less than two weeks. Still
need help? Please feel free to contact
us.
Address
Information
If the address is not entered correctly, your package may be returned as undeliverable.
Save time and avoid frustration by entering the address information in the appropriate
boxes and double-checking for typos and other errors. We want to get your order
to you as quickly as possible. Providing us with error-free shipping and billing
addresses will avoid unnecessary delays and get your packages delivered. Here
are a few tips to keep in mind:
General
Address Tips
1. If paying by credit card, your billing address must match the address that
appears on your monthly credit card statement. Be sure to check your statement
for accuracy.
2. Leave fields blank if they don't apply to your shipping or billing address.
Do not enter "N/A”, "Not applicable”, "None”, "Same”, etc.
3. Enter information in the appropriate fields. For example, do not enter city
and state information in the "Address Line 2" field; use the provided city and
state fields instead.
4. Avoid using accent marks or non-English characters. Our systems cannot process
Chinese characters, Cyrillic letters, etc., and entering these into any of the
address fields may delay shipment of your packages.
5. Do not enter shipping or delivery instructions in any of the address fields.
Make any shipping notes in the "Special Instructions or Comments About
Your Order" field.
6. Having trouble getting your address to fit on Street Address and
Address Line 2? Here are some common U.S. Postal Service abbreviations
that might help:
Apartment: APT
Avenue: AVE
Beach: BCH
Boulevard: BLVD
Building: BLDG
Canyon: CYN
Center: CTR
Circle: CIR
Court: CT
Crescent: CRES
Crossing: XING
Department: DEPT
Drive: DR
Expressway: EXPY
Falls: FLS
Field: FLD
Floor: FL
Fort: FT
Gardens: GDNS
Harbor: HBR
Heights: HTS
Highway: HWY
Hills: HLS
Island: IS
Junction: JCT
Lake: LK
Landing: LDG
Lane: LN
Lodge: LDG
Mount: MT
Mountain: MTN
Office: OFC
Parkway: PKWY
Penthouse: PH
Plaza: PLZ
Point: PT
Post Office Box: P.O. BOX
Road: RD
Room: RM
Route: RTE
Square: SQ
Station: STA
Street: ST
Suite: STE
Terrace: TER
Turnpike: TPKE
Valley: VLY
APO & FPO Addresses
Having trouble entering an APO or FPO address on our order form? Following these
steps should help:
City field: Enter "APO" or "FPO."
State/Province/Region field: Enter "AE" if the recipient is
stationed in Europe, Canada, Africa, or the Middle East. Enter "AA" if the recipient
is stationed in the Americas. Enter "AP" if the recipient is stationed in Asia
or the Pacific.
Country field: Always select "United States" from the drop-down
menu regardless of where the recipient is stationed. Following these steps will
ensure that you're charged the correct shipping amount and that your order will
be delivered in a timely fashion. All shipments to APO/FPO addresses are sent
via First Class Mail. We estimate 5 to 7 business days for delivery once the
order has been shipped; however, some destinations may take up to 21 days.
Commercial
Mail Receiving Agency (CMRA) Addresses
If you're a private mailbox holder (use a local commercial mail receiving agency),
do not use "Box" for your mailbox number, instead use # or PMB. This will ensure
that your address is not mistaken to be a P.O. Box, and that orders can ship
to you via means other than the U.S. Postal Service.
