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Effective April 3, 2008, ATA Airlines ceased operations and cancelled all future ATA passenger flights. Tickets for flights on or after Thursday, April 3, 2008 will not be honored by ATA.
FREQUENTLY ASKED QUESTIONS FOR ATA CUSTOMERS
Updated as of April 3, 2008
Credit Card Information
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See what some airline are doing to help customers affected by suspension of service!
United Airlines and Aloha Airlines have a frequent flyer and code share relationship. United is prepared to assist and accommodate customers who are affected by the termination of Aloha Airlines.
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Northwest Airlines announced today it is offering ATA customers and employees a stand-by or confirmed option for travel to or from Hawaii and to or from Cancun following ATA reporting it has ceased operations and filed for bankruptcy. The offers are valid between today and May 3, 2008.
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Hawaiian Airlines is offering discounted inter-island tickets starting at $49 each way, based on availability. Tickets must be purchased by April 7. Additionally, Hawaiian airlines is allowing passengers to travel on a stand-by, space available basis for no charge through April 3, 2008.
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US Airways to Assist ATA Airlines Customers Affected by Suspension of Service
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Southwest Airlines Accommodates Southwest Ticketed Customers Booked on ATA Service
At time of check-in, customers must show proof of purchase, such as an e-ticket confirmation letter, an e-ticket receipt, an e-ticket itinerary card, or paper tickets printed by ATA Airlines.
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View list of other airlines serving ATA’s destinations
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Alternate Transportation / Refunds / Baggage Information
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Please keep in mind at time of check-in, customers must show proof of purchase, such as an e-ticket confirmation letter, an e-ticket receipt, an e-ticket itinerary card, or paper tickets printed by ATA Airlines.
Montrose Travel is waiving any applicable fees resulting from these itinerary changes, but not able to waive the airline fee.
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