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    Home > Cruises > Cruiseline Profiles > Celebrity Cruises > Accessibility Onboard > Assistance
     

     
    Access on Board Hero

    Assistance and Accommodations
     
    While a Celebrity ship is a destination in itself, a big part of a cruise vacation is the opportunity to explore our many ports of call with one of the many shore excursions we offer. While not every port of call may be conducive to wheelchair transportation, Celebrity will make every effort to accommodate our guests wherever and whenever possible. Our experienced staff can help you choose tours that are best suited to your particular needs.


    For additional information, call 1-800-MONTROSE


    Onboard Casino

    Join us in Celebrity's accessible casino where you can try your hand at a variety of games including Blackjack, Electronic Slot Machines, Craps and Roulette.


    Onboard Medical Services
    Every Celebrity ship offers limited professional medical services - for a reasonable fee - through independently contracted, licensed (international or domestic) physicians and nurses.


    Airport Transportation
    If requested in advance, Celebrity can arrange for lift-equipped buses to transfer guests between the airport and the pier. This service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers. See a travel agent for details.


    Extra Assistance at the Pier
    Celebrity Cruises offers boarding and departure assistance to guests with mobility impairments. Please request special assistance once you arrive at the pier or contact us prior to your cruise.


    Special Equipment
    Celebrity Cruises has a variety of equipment available onboard, such as shower stools, bed extensions, raised toilet seats and transfer benches. Please contact us prior to boarding if interested.


    Traveling from Ship to Shore
    Occasionally, port facilities, congestion and weather make it impossible to berth our ships at a particular port of call, at which point our ship will be anchored offshore and small boats (tenders) are used to travel back and forth. Celebrity will make every attempt to accommodate each guest at every port. However, at some tendered ports, guests may find some difficulty in transferring from the ship to the tender. The safety of our guests and crew is always foremost in our mind and the decision to tender any guest is made by Celebrity in each case. Tender status of all ports is subject to change without notice. Celebrity has begun the installation of lifts that will make the tendering process for guests with mobility impairments smooth and stress-free. Please check with us for specific vessel information.


    Ports that Require Tendering:
    • Alesund, Norway
    • Belize City, Belize
    • Cabo San Lucas, Mexico
    • Catalina Island, California
    • Catalina Island, Dom Rep
    • CocoCay, Bahamas
    • Corfu, Greece
    • Costa Maya, Mexico
    • Cozumel, Mexico
    • Dubrovnik, Croatia
    • Fuerte Amador, Panama
    • Geiranger, Norway
    • George Town, Grand Cayman
    • Gustavia, St. Barts
    • Hellesylt, Norway
    • Hilo, Hawaii
    • Kailua Kona, Hawaii
    • Labadee, Hispaniola
    • Lahaina (Maui), Hawaii
    • Montego Bay, Jamaica
    • Mykonos, Greece
    • Nawiliwii (Kauai), Hawaii
    • Panama Canal (Cruising Canal
    • Philipsburg, St. Maarten
    • Plymouth, England
    • Taormina, Sicily
    • Villefranche (Nice

     

     

     


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