You are, by far, the best travel agent I've ever come across and, given my extensive travel experience over many years, that is a big compliment :) And it is true!
Tara Schaurer
Jennifer has made traveling for work go very smoothly and is extremely helpful in booking my trips. Got me home several times when I thought I would be stuck over night. Great job!
Teerawat Meevasin
Jennifer is the best travel agent I've ever worked with in the 17 years I've been doing business travel. She is easy to get in touch with, provides a lot of ideas for making my travel arrangements more convenient, and she is able to answer all of my questions even when they are not directly related to travel (e.g. finding out what time zone the city I'm traveling to is in, warning me about potential weather related issues so I can better book my flights).
Franki Schafrik
Kathy Perkins is the best travel agent I have ever worked with. I can always rely on her to fulfill all of our company's travel needs.
Stephen Syatt
I thought Kathleen was very friendly, helpful, and thorough. She did an excellent job helping to arrange my flights for my family and me for next year.
John LaJoice
Jim is a pleasure to deal with and I feel very lucky to work with his passion and great attitude.
Joe Ries
Jimmy is a joy to work with -- always on the ball and very helpful.
Kent Simons
Jimmy Huntley is without question the best travel agent I have ever worked with in over 35 years of business travel.
Gary Smith
Jennifer Iligan is awesome, she is always very responsive and a pleasure to work with.
Shanda Lazenby
Susan, Jimmy, and Debbie are the best! They always take care of us.
Neal Kennedy
Jennifer helped me out on my last trip when my flight was cancelled and I was in the airport. This time, I needed to slide my flights forward by one day - and she handled it all with no problems - very professional and efficient!!
Robert Kanon
Jennifer is my trusted travel agent. She's always responsive and helpful!
Edmund Mayer
Angelina went out of her way to make this trip for my very elderly patents so special. We really needed non-stops and she was able to get both of them for us!
Wendy Kary
I would like to recognize Kathy Benson & Kathleen Apodaca. They were very patient, kind, knowledgeable and helpful with all my traveling needs. Kathy helped me with booking a hotel and Kathleen assisted with the auto rental. I received all my paperwork in a timely manner. My vacation was AWESOME due to their assistance. Montrose Travel is very fortunate to have these two wonderful ladies as employees. I will most definitely continue to work with Montrose for any future travel needs & even give out referrals. Thank you again. Sincerely, Alice Brown Duran
Alice Brown Duran
Gina is WONDERFUL and always willing to assist my back up agent at LACMTA when I am out, and whenever I may have a question with GDS formats, we love her!
Vijay Khawani
I was happy to work with Ruby. She was able work with me as I had to change my original dates and was still able to get the flight times that I preferred.
Ruby Yaboudjian
Your representative was very helpful, efficient and patient.
Linda Wharton
I was very pleased. The process was made easy. I am not a computer person, so it was great to be able to actually speak with a person.
Ann Chandler
Jennifer is great to work with!!
Scott Hennin
Angie was very Helpful and curtious. Awesome service
Jeff Wiggington
My flight arrangements changed and Jennifer was proactive. She contacted me and changed the related flights accordingly.
George Siampos
Jimmy Huntley has always gone above and beyond to meet my travel needs. His abilities and friendliness have allowed a friendship along with business relationship.
Phillip Darnell
I think that Jennifer Ilagan does an excellent job. She's very helpful and insightful. She's up to speed and due to this I believe she's one of the best travel agents I have ever encountered.
John Vincent Padre
Telelogic
Myrna is wonderful. She's extremely thorough and great with follow through. We love her!
Liza Losorelli
I would be lost without Susan and Jimmy. They do a great job and deserve the type of recognition JD Powers and Associates award
Keith Fleming
I ADORE the personal service!
Marie Tirado
I can't tell you all how happy we are with the level of service we have recieved thus far.
James Kadleck
Jennifer always does an excellent job and is very professional.
Steve Grossman
Telelogic
Jimmy, Susan and Debbie couldn't be more helpful. They are friendly, courteous and professional. They make my life much easier!
Erin Shaft
Kathy Perkins is FABULOUS! We've worked together for a number of years and she is brilliant when it comes to helping out my crew of travelers. Today she once again, saved one of my guys and he'll be home tonight because of her, and won't be charged for a hotel room he won't be using. Thank you, Kathy!!!
Michele Lack
Jennifer is outstanding. We really put her through hell sometimes and she is just awesome, even in the heat of the war here, she never let's us down, has excellent response with the right answer and on time, every time. She is just great!
Larry Wallendorff
Excellent service from Kathy. She has coordinated my travel and side trips for many years and has always put my needs and requests first. It is a pleasure to have her coordinate my trips for she always attends to my requests and finds the lowest air fares. I feel she treats me as family and I am in good hands. Thank you for Kathy - she truly blesses me with her attention and services. God Bless.
Hirai Leighton
Gina Leon is an asset to your company. She has been assisting with our CEO's travel needs for a couple of years now and has been a joy to work with! She is incredibly knowledgeable about her field and memorizes our preferences, so that setting up travel is incredibly easy and efficient. I appreciate her great service.
Lisa Bruns
I've thoroughly enjoyed working with Maria Meza. She is a superb agent not only for business but for personal travel also. Thank you.
Mayes
AVK
I don't know how I'd get by without Jennifer!
Jones
Telelogic
More than excellent. Always helpful, even when my requests get difficult. I couldn't do all my travel without Sandi's help.
Sue Lotridge
Hernon Villa is the best!!!! He is outstanding.Montrose needs more agents like him. He is ALWAYS accurate and professional.
Karol Mills-Marbury
I have worked with Phylllis for about 2 years now. She is efficient and courteous at all times. She makes my job so much easier. I truly enjoy working with her and with Montrose Travel.
E. Lee
Janice was extremely helpful, knowledgeable, and patient. Over the last two weeks she and I have gotten everyting taken care of in a timely manner for 18 persons to travel to North Carolina by airlines from Los Angeles. This included emailing the intenary, reserving the hotel rooms, and rental vans. She did this all in record time and was superb. Thanks!!
Debora Chatman
Dear Stephanie,
For some time now, Sheri Burke, Nicole Donahue and I frequently utter the words “she is awesome” after a conversation with Maria Meza. Today, Maria was SO awesome, that I am prompted to write you this letter. Sheri and Nicole share my feelings.
Maria is quite simply the best travel agent I have ever worked with, and I have been an administrative assistant for quite a few years. Not only is she courteous and efficient, she is also quite creative! From day one, I knew I would enjoy working with her when, after sending and email, I received an almost immediate response – not with travel information – but to confirm that she had received my email and she was working on it. I love that!! There is nothing worse than waiting for a reply, only to find out hours later that your travel agent isn’t in the office that day and no one is covering his or her desk (reading emails and checking their voicemail). This is never the case with Maria.
Plus, I love it when she calls – sometimes my emails aren’t so clear and she needs clarification or more information. She is never frustrated or annoyed with me for making yet another change to an itinerary or a hotel. She is always so pleasant and nice and happy that it is just a joy to hear her voice on the phone. Let’s face it, I am related to most of the people whose voices I enjoy hearing on the phone.
I tell Maria frequently that she is the best and I appreciate her efforts on our behalf. I would certainly let you know if I was dissatisfied, so it’s only fair that I let you know when I feel one of your employees is exceptional.
Sincerely,
Maria Kielich
Sheri Burke
Nicole Donahue
Onyx Pharmaceuticals
Ruby is a very responsible agent and she was very helpful and very nice. In this day and age where everyone is soooooooo busy. I feel she took excellent care of me.
Thank You for a great employee.
Sue Slusher
I use Jennifer a lot throughout the year and have always been pleased by her professionalism, great attitude, and quick processing of my travel plans. She's awesome!
Scott Dizon
I was extremely pleased with the professionalism and efficiency of Janice Fraund and will use Montrose Travel in the future.
Jack Kelanic
Lisa, service was excellent, she was very patience and understanding. My document arrive just like Lisa stated. I emailed her back with another concern and she responded in a timely manner. Please let Lisa know I was very please with her service.
Thanks
Mary K Jones
Lisa was knowledgeable and pleasant to work with. My first experience with Montrose Travel was a positive experience.
Judy Smotas
Ruby was terrific. Accurate, efficient and friendly.
Lorraine J. McElligott
I do most of the travel arrangements for the executives of our company and there are a lot of changes with flights. Sandi is always on top of everything and makes my job so much easier. I can't say enough about the great service Sandi Gray gives our company.
Peter Goldstein
We dealt with Angelina Bautista on the phone and she was wonderful! She was very helpful and professional and helped us book the trip we wanted. We greatly appreciate everything she did for us.
Phil & Gail Garceau
Jennifer has been invaluable to me. I travel over 100K miles a year all over the world. She is been made my travel bearable because of the attention to details that she considers.
John Carrillo
would like to commend Lisa Chen in her efforts to book us two flights to Hawaii with our Credit Union rewards. While we changed our minds on departure dates several times, she was always very courteous, professional, helpful and timely. We appreciated her patience with us as we made our travel plans.
Monette Goodrich
Henry is an excellent agent. He's polite, friendly and gets the job done.
Anita Varela
Barger & Wolen LLP
No matter when I ask, Sona is right there to help me - and that is no small task. My boss is pretty demanding, and Sona has always been gracious, courteous, knowledgeable, friendly and first and foremost, fast and accurate! Sona is No. 1 as far as I'm concerned!
Susan Lincoln
Barger & Wolen
Ruby was GREAT! She tracked me down and called me at work with a solution for our travel arrangements.
Flietstra
Angelina is a pleasure to work with. She was very accommodating and worked extremely hard to get the itinerary I wanted. She's a gem!
Thanks.
John Mauthe
Vystar Credit Union
Jennifer is awesome. She responds to all requests in a very timely fashion with 100% accuracy. She deserves a raise!!
Christopher Hunt
Telelogic
Jennifer did a fabulous job, as always. It is a joy to work with her, and her professionalism makes my travel much easier.
Steve Grossman
Telelogic North America
Jennifer is a invaluable asset to me as I travel over 100k miles a year for Telelogic. She makes my life easy. You have always provided excellent resources to our organization - jennifer is yet another. Thank you!
John Carrillo
Telelogic Sr Director, Strategic Solutions - Product Marketing
Hernan Villa's service was above and beyond. He went out of his way to accommodate all of my requests. He even researched the most convenient mode of transportation to get me back to the airport from the conference. I am very impressed, and will definitely request Hernan for my next trip!
Kristina Nowack
LAUSD- Kennedy High
Gina is a marvel and a pleasure to work with. I work for two very busy partners, whose plans often entail last-minute trips and or changes to existing itineraries, and she is always ready, willing and able to make things go smoothly.
Carol Ray
Barger & Wolen LLP
I travel about once a month and every time Jennifer is fast when booking my reservations. With the heavy rains in the northeast this week, most flights have been cancelled. I asked Jennifer if she could change my flight to a different airport/airline. She was able to do all this for me while I was on the phone with her!
She is awesome to work with.
Thanks Jennifer!
James O'Rourke
Sandi Gray is my contact and She is the absolute best at what she does.
David Steele
I would like to let your company know that your employee Angelina Bautista had gave out her services way beyond my expectation, I was very grateful for her efforts in taking time to save me money. Beside that, her voice and attitude are so pleasant to deal with (these are the important things to have in this type of job)
Thank you for letting me share my appreciations to her and hope that you value her skill and appreciating her like your customer (that me) :-)
Huong Bui
Sona has been a lifesaver as I have been planning travel and events. Her help with large groups and experience has proved invaluable to me.
Tori Horton
Ruby is an amazing agent. She is so responsive and such a job to work with. She really knows her job and loves helping people out.
Dorothy Balabanos
I am pleased to share with Montrose Travel the wonderful assistance that Mr. Henry Parada has been to me and Mr. David Steele. Since early this week, Henry has courteously worked with me and expressed such encouragement as to locating a great hotel in San Francisco in such scarce hotel room availability. Henry has been responsive and over all, very professional.
Please congratulate him on my behalf.
Thank you and have a great day.
Isabel Ramirez
IMPERIAL CAPITAL BANK
Angelina was extremely helpful, courteous and professional. She helped me book my husband's flight using my cu rewards. I then called American to book my flight with my American points. Their rep. was rude, unfriendly and not very helpful - a much worse experience. I wish I had enough cu reward points to have booked both flights with Angelina!
Dealing with her was a pleasure.
Thank you!
Mark Klebauskas
Ms. Bautista was extremely helpful. She was patient and explored all possible options to accommodate the travel plans. really impressed with her service.
Saxena Subhash
Angelina Bautista went the extra mile to accommodate my last-minute travel. I wanted to include July 4th for a family party and she was able to find me a flight.
Brian Rishel
Loretta Alva is our agent for our department at the university. She is very knowledgeable and always helps us out. We appreciate all the fine work she does for our department.
Dawna Masterson
We booked a few trips int'l (hotel & air)this week which has very been challenging with many changes. Sona has been on top of it all the way! She is an excellent agent.
ZANTAZ
Jennifer Ilagan is doing an outstanding job. Very responsive, travel plans correct the first time.
Greg Sikes
Telelogic
Breit Burn EnergyI have recently established our corporate account with Montrose Travel and for a short period of time, I can sincerely say that I needed to express my great level of satisfaction with our account travel representative. Her name by the way is Loretta Alva.
Loretta truly knows the importance of a "customer-focused attitude" and
has well represented your corporate mission. She has constantly built a
rapport with all the employees here in our office by using positive
language.
In all the travel arrangements she had made for me (this week and last
week), she ultimately covered the critical skills of questioning,
listening, and confirming all our employees' travel needs. Furthermore,
Heidi (the 2nd person in assistance) has had unfolded additional service
opportunities and closed the "calls of request" after Loretta's office
hours.
Thank you - Montrose Travel for your delivery of "good service" to our
employees' travel requirements !
Diva Salano
Asst. to Co-Founder & CEO
BreitBurn Energy Company LP
Angelina Bautista has my vote as the best California travel agent. She has always been courteous and would go above and beyond to fix any problems, no matter if the issue was caused by nature or other forces. Company policy states we are booking with another company.
It has been a pleasure, and true relief!, working with Angie.
Lorena Jones
Admin Asst III to Ron Ehmsen
and JoAnn Kuhne, Inamed.
Hello Miguel,
I wanted to take a moment to express my appreciation for the great support
Arvid has given me since Telelogic started working with Montrose. My
schedule is rather unpredictable because my itinerary can change the same
day as my team will try to squeeze as many meetings and places for me while
I'm in their territory.
Arvid has been invaluable in adapting my travel plans and coordinate the
changes in as painless a manner possible. He is responsive, adaptive, and
very considerate to my challenges. Regardless of our future together as
business partners, rest assured that in the trenches, Arvid represents
Montrose and himself with professionalism, compassion, and the sense of
urgency that we in hi-tech software sales often take for granted.
Please take a moment to recognize Arvid for his exemplary support. I look
forward to my next call with him!
Best Regards ,
John Carrillo
Telelogic
National Director, Application Engineering and Strategic Accounts
Hello Joe,
This is to let you know how wonderfully helpful Angelina has been in taking
on so much extra work and ticketing on behalf of the CTC's media relations
program. We lost our assistant at the busiest time of year and Angelina
stepped in and kept us afloat. She's the best! I'm sure you know that but
thought you'd like to hear it again.
Best wishes,
Monica Campbell-Hoppe
Director, U.S. Media Relations
Canadian Tourism Commission
Sharon always takes the additional necessary steps to insure me the
lowest fares.
Remo Iezza
Ruiz Foods
She was very professional & courteous. She even took care of my
best friend's flight home which I appreciate! Jackie is a true star in
your company.
M. Courtney Brasington
Sona was very pleasant and professional. I will use her the next
time I travel.
Peter Jackson
Arvid has risen above the call of duty every time I use him.
David Gelfuso
Marilyn was extremely helpful in taking care of my last minute
travel needs. The personal service really made things easy for me
David Dunn
ZANTAZ
We continue to be delighted with the quick and considerate help we receive from your magnificent staff.
Karen Silverstein
I am one of the travel coordinators for Sargent Fletcher Inc. and have worked with Sharon for a few years. She always goes "above and beyond" her duties in accommodating our needs. She has so much patience and is always professional and pleasant. We all love working with Sharon!!!
Sandy Rydell
We used American Express Travel for years before we switched to Montrose.
Everyone at Montrose seems to sincerely care about our business which was
certainly not true before. You are big enough to accommodate our sometimes
challenging needs and small enough and local so that you care about our
business. Sona is extraordinary. She is always pleasant no matter how
demanding we are and she is incredibly responsive to our often urgent
problems. She has also saved us money by suggesting alternatives that we
wouldn't otherwise have know about. She allows us not to worry about travel
for us and for our many candidates and to concentrate on our business which
is what we know best.
Thank you for employing Sona and for the other quality professionals we have
encountered at Montrose Travel. If you ever need someone to provide a
testimonial and talk with a prospective customer, I would be happy to do so.
Jay V. Berger, Ph.D.
Rick has worked with me on all of my travel arrangements. He is so nice on the phone or in email. He is aware of my preferences when traveling. He responds usually within an hour or two. He also lets me know if there are any changes. He has referred me to the Cruise department where I also received exemplary service. Rick saves me time and has never made a mistake with my travel needs. That is amazing these days. I had to travel 10 times in the past year and I would say that is efficiency at it's best. Please do what you can to keep Rick, he is an asset to Montrose.
Lisa DeLucca-Dudman
Rick is truly great to work with! He is very flexible and patient when I have sudden changes, he is also very timely in his responses to me.
Marti Rowland
Sandi was absolutely FANTASTIC. If it weren't for Ms. Gray I would probably be open to using another company, but her awesome customer service keeps me and my business coming back!
Chris Simmons
Phyllis is great and such a pleasure to work with. She has an answer for all my dumb questions. She makes our travel much easier and does all the work for me. It's great working with her.
Clara Bussola
Phyllis has always provided me with quality customer service and avails of herself to ensure my travel arrangements are correct. I sincerely appreciate all she does for our company and me personally.
Craig Robertson
Phyllis has treated me with respect and courtesy throughout the past several years!
Tony Walters
The travel agent is Loretta Alva. I love Loretta. She is always courteous, patient and very helpful. Since we are a non-profit agency, she goes the extra mile by taking cost into account and I appreciate that because it makes my job that much easier. I truly believe that if Loretta can't make a trip happen, it cannot be done.
Beverly Wade
Angelina Bautista was most helpful and courteous. She handled herself in a very professional manner.
Thomas B. Ackland
Phyllis has always been so courteous and helpful I, for one, feel as if I'm speaking with family when I make my travel arrangements.
Freddie Aquino
Sandi is great to work with. I travel often and she always takes care of me. She even took time during a weekend to call me at home to notify me of a flight change. She is a great example of excellent customer service.
Charles E. Fagan, III
Sona has always been courteous and given me the best rates. I find here pleasant and knowledgeable and would definitely keep making arrangements with her. She is a valuable asset to your company.
David J. McMahon
Sona has been providing our company with great service. I really enjoy working with her.
Ronald Wanglin
I am very pleased with the team work at Montrose. When the agent assigned to Payne & Fears is not available I can always rely on other agents to pick up the ball especially on an emergency. Arvid Frederiksen has been very helpful especially in a "pinch." Overall, all the agents I've been dealing with have all been very helpful.
Daniel F. Fears
EXCEPTIONAL CUSTOMER SERVICE PROVIDED BY RICK!!
Terry Magliano
I have been very fortunate to have the opportunity for Rick Gevorkyan to assist me with all my travel needs. He is an absolute wonderful person to deal with.
Nima Taghavi
Janice is fantastic. Handles numerous changes and cancellations with ease. Like working with her. She also handles travel for our outside board members.
Joseph M. Molina, MD
I have been working with Gina Leon for 4 years now. I have always been happy with the service that she has provided. If she were to leave I would follow her to her new company.
Joseph Zara
Maria DeGuzman is always very friendly and helpful. She gets information back to our company quite fast and always is happy to help.
Annette Kunzman
Maria De Guzman is one of the best travel agents I have worked with. She is always one step ahead of the game
Ken Liang
Maria is always extremely professional and efficient. I wouldn't want to work with any other agent. I know she'll do the job right, and keep me apprised up upgrade requests for the gentlemen I support.
Andrew Salter
I wouldn't use anyone else other than Maria DeGuzman. Her work is flawless (for several years now - quite a record!) and is always friendly and efficient. Why aren't more service personnel in life like Maria?
Sarah Savage
Maria DeGuzman is friendly, efficient and very much "on the ball" of things. When I make any travel arrangements, I prefer to only speak to her because she provides a great level of comfort.
Sean Armstrong
To say that Maria was excellent would be an understatement. I am looking forward to having her help me the next time I travel. Thanks!
Bharat Lakhanpal
I have booked many trips with Maria and find her very helpful and knowledgeable. She is detail oriented and a pleasure to work with.
Sheldon Stone
I can't thank you enough for every thing you for me. You always go above and beyond, you put up with our craziness and you're so professional with a great sense of humor. You're awesome!
Jane Wells
Thanks for your help getting me back from my uncle's funeral. You were so great in helping me at such a dis-stressful time! Thank you so much!
Jack Faherty
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